This is an English translation provided for convenience. The Ukrainian version is the legally binding text.
Edition dated "04" July 2026.
This document is an official public proposal (offer) by the Sole Proprietor Volodymyr Prokopiv (ФОП Прокопів Володимир Михайлович) (hereinafter — the "Provider") to conclude an agreement for the provision of access to the online service "Termin", located at https://termin.org.ua, on the terms set out below. The agreement is deemed concluded and enters into force from the moment of the full and unconditional acceptance (acceptance) of this offer by the Customer in the manner defined in Section 4.
1.1. The "Termin" service (hereinafter — the "Service") is software (SaaS), access to which is provided over the Internet, intended for managing a service business. The Service provides: online client booking and a public booking page; schedules and staff timetables; a client database and visit history; a catalog of services and prices; financial accounting and payroll calculation; reminders; integration with Google Calendar. The specific list and scope of functions are defined on the website https://termin.org.ua and may change.
1.2. The Provider — the Sole Proprietor who owns the rights to the Service and provides access to it on a subscription basis.
1.3. The Customer (User) — a sole proprietor or legal entity that has accepted the terms of this offer and paid for a subscription to obtain access to the Service.
1.4. Subscription — the right to use the Service during the paid period (month or year).
1.5. Acceptance — the full and unconditional acceptance by the Customer of the terms of this offer by paying for a subscription.
2.1. The Provider grants the Customer, on a subscription basis, a limited non-exclusive right of access to the "Termin" Service over the Internet, and the Customer undertakes to pay for such access in accordance with the selected plan.
2.2. Access is provided remotely; no transfer of the Service as a tangible object or of exclusive property rights to it takes place.
2.3. The functional capabilities of the Service are described on the website https://termin.org.ua and may be updated, changed, or discontinued by the Provider at its own discretion.
2.4. All property and non-property intellectual property rights to the Service, its source code, interface, design, structure, and database contents, as well as the "Termin" designation, belong exclusively to the Provider and are protected by the Law of Ukraine "On Copyright and Related Rights" and the Civil Code of Ukraine.
2.5. The Customer is prohibited from: making changes to the Service, modifying, adapting, translating, decompiling, disassembling, or otherwise reproducing the program code in any way; copying, reselling, leasing, sublicensing the Service, or providing access to it to third parties without the written consent of the Provider; using the Service to create a similar or competing product, including for educational purposes.
2.6. This Agreement is not a license agreement within the meaning of Art. 1109 of the Civil Code of Ukraine; it does not give rise to relations related to the transfer of intellectual property rights to computer programs. The Customer receives only the right to access the Service according to its functional purpose.
2.7. The Parties have agreed that the Customer's payments under this Agreement do not constitute royalties within the meaning of subclause 14.1.225, clause 14.1, Art. 14 of the Tax Code of Ukraine.
3.1. The cost of the subscription is determined by the selected plan and is set as a monetary equivalent in US dollars (USD):
3.2. In accordance with Art. 524 of the Civil Code of Ukraine, the cost is determined as a monetary equivalent in foreign currency. Pursuant to Art. 533 of the Civil Code of Ukraine, payment is made exclusively in hryvnia (UAH).
3.3. The amount payable in hryvnia is determined at the official exchange rate of the hryvnia to the US dollar set by the National Bank of Ukraine (NBU) on the date of payment, and is shown to the Customer at the moment of processing the payment. By making the payment, the Customer agrees to the corresponding hryvnia amount.
3.4. Payment is made in non-cash or cash form by one of the methods at the Customer's choice: (a) online via internet acquiring (the LiqPay payment service / JSC CB "PrivatBank") with a bank card; (b) in cash or by bank transfer, including when the subscription is arranged by an authorized representative of the Provider. In all cases the Agreement is concluded between the Provider and the Customer; the Provider's representative acts on its behalf.
3.5. The service is deemed provided, and access — activated, from the moment payment is received and the subscription is activated in the Service. Upon payment, the Provider issues the Customer a settlement document (fiscal receipt from the software-based registrar of settlement operations) in the cases and manner provided for by law. The Provider's income is the amount in hryvnia actually received.
3.6. If automatic renewal of the subscription is required, the Customer provides separate consent for this; until such consent is given, charges are made solely at the Customer's initiative.
3.7. The Provider may grant the Customer a free trial period of using the Service, the duration of which is indicated on the website. Data and settings entered by the Customer during the trial period are retained upon transition to a paid subscription.
3.8. Payment by the Customer of the subscription in the manner established by this Agreement is equivalent to the Parties' signing of an act of acceptance and transfer of the services provided (the software product delivered). At the Customer's request, an act may be drawn up separately in electronic form. If the Customer, within 7 (seven) calendar days from the date of access activation, has not provided written substantiated objections, the services are deemed to have been provided properly; the Provider has the right to draw up and sign an act unilaterally, and such act has the force of a bilateral one.
4.1. Acceptance of this offer is the Customer's payment for the selected subscription plan (in the hryvnia amount under clause 3.3) by any of the methods provided for in clause 3.4.
4.2. By performing acceptance, the Customer confirms that they have reviewed the terms of the offer, fully understand them, and agree to them, in particular to the procedure for determining the hryvnia amount at the NBU exchange rate and to the terms of Sections 6 and 7.
4.3. Acceptance of this offer is also deemed to be the start of actual use of the Service by the Customer, including during the free trial period. Acceptance of the offer on other terms is not permitted; the Customer may not propose their own terms of the Agreement.
5.1. The Provider is obliged to:
5.2. The Provider has the right to:
5.3. The Customer is obliged to:
5.4. The Customer has the right to:
6.1. The service is in the nature of providing access to software. Amounts paid are NOT subject to refund, including in the event of the Customer's non-use of the Service, early termination of use, or suspension/blocking of access due to the Customer's violation of the terms of the Agreement.
6.2. As an exception, in the event of a prolonged (more than 7 consecutive days) complete technical inability to provide access solely through the fault of the Provider and in the absence of the circumstances specified in Sections 7 and 9, the Customer, as the sole and sufficient remedy, has the right to a proportional extension of the subscription for the corresponding unused period. No monetary refund is made in this case.
7.1. The Service is provided on an "as is" and "as available" basis. The Provider does not guarantee uninterrupted, error-free, or continuous operation of the Service, its suitability for the Customer's specific purposes, or its conformity with the Customer's expectations.
7.2. The Provider is not liable for:
7.3. Under no circumstances is the Provider liable for indirect losses, lost profit, loss of income, business reputation, or interruption of the Customer's activity.
7.4. The Provider's aggregate liability under this Agreement on any grounds is in any case limited to the amount actually paid by the Customer for the current (last paid) subscription period.
7.5. The Customer is solely and exclusively responsible for compliance with personal data protection legislation regarding the data of its clients and undertakes to indemnify the Provider for any losses, fines, and expenses (including legal assistance costs) arising from claims by third parties, the Customer's clients, or supervisory authorities related to the Customer's use of the Service or the data entered by it.
7.6. The Provider does not guarantee the retention of data after the expiration of the subscription term and has the right to delete it; the Customer is obliged to independently export the data they need in advance.
8.1. By accepting the offer, the Customer consents to the processing of their personal data in accordance with the Law of Ukraine "On the Protection of Personal Data" for the purpose of performing this Agreement.
8.2. With respect to the personal data of the Customer's clients that is entered into the Service, the Customer is the owner of such data, independently determines the purpose and grounds for its processing, and ensures that consents are obtained; the Provider is exclusively a processor that processes the data on the Customer's instructions and is not responsible for the lawfulness of its collection by the Customer.
9.1. The Parties are released from liability for non-performance of obligations if it is caused by circumstances of force majeure, in particular military actions, decisions of authorities, accidents, power outages, failures of telecom, hosting, and payment service providers.
9.2. Proper confirmation of the occurrence and duration of force majeure circumstances is a certificate (statement) of the Ukrainian Chamber of Commerce and Industry or another authorized body.
10.1. The Agreement enters into force from the moment of acceptance and is valid until the end of the paid subscription period or until termination by the parties.
10.2. The Provider has the right to unilaterally change the terms of this offer and the plans by publishing a new edition on the website. The new edition applies to subscriptions arranged after its publication; continued use of the Service means agreement with the new edition.
10.3. The Customer has the right to discontinue use of the Service at any time; amounts paid for the current period are not refunded in this case (clause 6.1).
10.4. Data entered by the Customer into the Service is retained for 3 (three) calendar months from the date of termination of the Agreement, after which it may be deleted by the Provider without additional notice. The Customer is obliged to independently export the data they need in advance.
10.5. The Provider has the right to withdraw from the Agreement without giving reasons, notifying the Customer by electronic means at least 14 (fourteen) calendar days in advance. In such a case, the Customer's unused paid period is proportionally extended or compensated; no other payments are made.
11.1. The Parties undertake not to disclose or transfer to third parties confidential information obtained in connection with the performance of the Agreement (including commercial information, Service data, program code, databases), and to use it only for the performance of the Agreement. Storing data in cloud services necessary for the operation of the Service does not constitute disclosure.
11.2. Information that is publicly available, lawfully obtained from third parties, or subject to disclosure at the request of the law or authorized bodies is not confidential.
11.3. Confidentiality obligations apply during the term of the Agreement and for 5 (five) years after its termination.
12.1. The substantive and procedural law of Ukraine applies to the Agreement. Disputes are resolved through negotiations, and if agreement is not reached — by a competent court of Ukraine.
13.1. The only valid edition of the Agreement is the edition posted on the website https://termin.org.ua. The Provider makes changes by publishing a new edition; the procedure for its application is defined in Section 10.
13.2. The invalidity of a separate provision of the Agreement does not entail the invalidity of the Agreement as a whole; instead of the invalid provision, the provision of the law closest in meaning applies.
13.3. The Parties confirm that they conclude the Agreement voluntarily, understand its content, have the necessary legal capacity, and act in accordance with the principles of good faith and fair business practice.
Sole Proprietor Volodymyr Prokopiv (ФОП Прокопів Володимир Михайлович)
Tax ID (РНОКПП): 3200203112
Address: 117A Yevhena Konovaltsia St, Ivano-Frankivsk, 76014, Ukraine
IBAN: UA503052990000026008035523245 at JSC CB "PrivatBank"
Email: developer.prokopiv@gmail.com
Phone: +380 99 077 01 22
Website: https://termin.org.ua